Policy and Disclaimer for Washbasin Wonders
All orders will be shipped Monday through Friday within 48hrs of the order being received via USPS, UPS, or FedEx depending on customer request. Custom orders and bath & Body products may take up to 7 days to ship.
Orders shipped UPS or FedEx will be shipped by ground or as selected by the customer. If you need an item to be shipped sooner please contact us and we will see what we can do. I will ship all items from a single order together unless an item needs to be back ordered. If an item is placed on backorder I will then email you and ask for your preference. Shipping charges listed in shopping cart are for orders to the US only. Orders going to an APO or FPO can only be shipped via USPS. Current UPS ground delivery takes about 4 days, in most cases, to reach their destination.
No exchanges, refunds, or returns due to sanitary reasons on any bath and body product, handcrafted soap or soapmaking supplies (oils,botanicals,herbs,additives, etc). If you are unsure about any item, please inquire about products before purchase.
We do accept returns on all items included in Molds. We will replace, exchange, or refund all or part of the price at our discretion.
If any thing is damaged in shipment please contact us and I will do what I can to resolve the situation.
The Security of your personal information is important to me! The shopping carts will be processed by the secure e-commerce service provider linkpoint or PayPal. Also, at washbasinwonders.com you can shop with ease knowing that all personal and account information you provide will only be used solely for collecting payment and shipping your order. For your peace of mind, washbasinwonders.com does not save any credit card numbers in its database.
This web site contains links to other sites. Please be aware that washbasinwonders.com. is not responsible for the privacy practices of such other sites. I encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information co